If you’d like your prescription sent to a different pharmacy, our support team can help update your information.
How to request a pharmacy change
To update your pharmacy, please contact our support team and include:
• your full name
• the new pharmacy name
• pharmacy address (city/state)
Email: support@adhdadvisor.org
Phone: +1 (855) 526-6766
Our team will update your account and coordinate next steps.
What happens after I update my pharmacy?
Once your pharmacy is updated:
• your provider may need to resend your prescription
• your new pharmacy will process the prescription and notify you when it’s ready
Important tip
Before requesting a change, we recommend:
👉 contacting the new pharmacy to confirm your medication is in stock
This helps avoid delays and the need to resend prescriptions multiple times.
Things to keep in mind
• prescriptions are sent electronically
• pharmacy updates must be completed before a prescription can be resent
• in some cases, previous prescriptions may need to be canceled before resending
Still having issues?
If you’re experiencing delays or issues after updating your pharmacy, please contact support and we’ll help resolve it.
Related articles
• What if my pharmacy didn’t receive my prescription?
• How prescriptions work
• How long does it take to get medication?
• What is prior authorization?