How do I contact support?

If you need help with your account, appointments, billing, or technical issues, our support team is here to assist you.


How to contact us

You can reach our support team using the following methods:

Email: support@adhdadvisor.org
Phone: +1 (855) 526-6766


What can support help with?

Our team can assist with:
    •    scheduling or rescheduling appointments
    •    billing and payment questions
    •    account access issues
    •    prescription coordination with pharmacies
    •    general platform or technical support


When should I contact my provider instead?

For clinical questions, please message your provider directly through your portal.

This includes:
    •    medication questions
    •    treatment-related concerns
    •    follow-up care discussions


Tips for faster support

When reaching out, include:
    •    your full name
    •    a brief description of your request
    •    any relevant dates or details

This helps us assist you more quickly.


Related articles
    •    What can I do in the client portal?
    •    How do I cancel or reschedule my appointment?
    •    Why was I charged?