Yes — your information is kept secure and confidential.
ADHD Advisor uses a HIPAA-compliant platform to protect your personal and medical information and ensure your care is handled safely.
How your information is protected
Your information is stored and managed through a secure, HIPAA-compliant system.
This includes:
• your personal details
• medical history and intake forms
• appointment records and chart notes
• prescriptions and treatment information
We use secure technology and processes designed to protect your data and maintain privacy.
Who has access to your information?
Your information is only accessible to:
• your assigned provider (for clinical care)
• authorized ADHD Advisor team members (for support and operations)
Access is limited to what is necessary to provide care and assist with your experience.
Can you share my information with someone else?
No — we do not share or confirm your information with anyone other than you.
This includes:
• family members
• spouses or partners
• employers or third parties
👉 Even if someone contacts us about you, we cannot confirm or share any information.
Can someone contact you on my behalf?
For privacy reasons, we can only communicate directly with you about your care.
If someone reaches out on your behalf:
• we will not share or confirm any details
• we may note the concern internally, but cannot provide updates
How are appointments and communication handled?
• appointments are conducted through a secure video platform
• messages between you and your provider are handled within your secure account
• we recommend keeping all communication within the platform for privacy and security
Important notes
• your provider maintains confidentiality as part of professional and legal standards
• we follow applicable privacy laws and regulations
• your information is handled with care and only used to support your treatment and experience
Related articles
• How do I request my medical records?
• What can I do in the client portal?