If medication is prescribed, it is typically sent to your pharmacy after your appointment.
However, the exact timing can vary depending on a few factors.
What to expect
After your appointment
If your provider determines that medication is appropriate:
• your prescription is usually sent shortly after your visit
• it will be sent electronically to your selected pharmacy
👉 In many cases, this happens the same day as your appointment, but timing may vary.
What can affect timing?
There are several reasons your medication may take longer:
1. Pharmacy processing time
Once your prescription is sent, your pharmacy must:
• receive and process the prescription
• prepare the medication
• notify you when it’s ready
This timing depends on the pharmacy and can vary.
2. Prior authorization (if required)
Some medications require approval from your insurance before they can be filled.
If this is needed:
• additional information may be required
• processing can take several days depending on your insurance
3. Medication availability
Some ADHD medications may be:
• temporarily out of stock
• limited based on pharmacy supply
If this happens, your pharmacy or support team may help coordinate next steps.
4. Missing or incomplete information
Delays can occur if:
• your intake forms are incomplete
• required details are missing
• pharmacy information needs to be updated
When should I follow up?
You may want to follow up if:
• your pharmacy has not received your prescription
• you have not heard from your pharmacy after your appointment
• your medication is delayed or unavailable
What to do if there’s a delay
If your medication hasn’t been received or is delayed, please contact our support team with:
• your full name
• medication name (if known)
• pharmacy name and location
• a brief description of the issue
Email: support@adhdadvisor.org
Phone: +1 (855) 526-6766
Our team will work with your provider and pharmacy to help resolve the issue.
Important notes
• Medication is only prescribed when clinically appropriate
• Not all members will be prescribed medication
• Timing can vary based on clinical, pharmacy, and administrative factors
Related articles
• What if my pharmacy didn’t receive my prescription?
• How are prescriptions sent?
• What is prior authorization?
• Why was I charged?
Updated